We assure you of our firm commitment to your privacy and the protection of your priceless information. The Policy contains information about the Website and the’ FinderBridge .In order to endow you with the uninterrupted use of our services, we may collect and, in some circumstances, disclose information about you.
If you do not agree to the terms in this Policy, we kindly ask you to leave the site.
We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal data you provide us when you visit our Website or use our services.
- Collection of your personal data
- How we use your personal data
- With whom we share your personal Information
- How long we keep your personal data
- How we protect your personal data
- Notifications of modifications and changes to the policy
- Security precautions
- Choice to opt out
- Grievance officer
1. Collection of your personal data
Personal data means any information about an individual from which that person can be identified, addresses, date of birth, password and payment information. It does not include data where the identity has been removed or otherwise anonymized (anonymous data).
We collect your personally identifiable information including but not limited to your (i) name; (ii) e-mail address address, in the following circumstances:
When you make a reservation, or opt for a package from our Website or through the aid of our customer service team;
When you register with us, make a requisition for information pertaining to holiday packages, subscribe to our newsletters, enter competitions, share with us your experience or provide any other details in relation to a holiday package availed by you, send us queries or register for promotions;
When you set up a free account on our Website or participate in surveys or provide us your feedback; and
When you engage with us in any online or offline event or portray your interest on any page hosted by us on a third-party platform or location or voluntarily provide your details for our promotions.
While you can browse certain sections of our Website , prior to registering as a member, certain activities (such as placing an order) requires mandatory registration1. We may use your contact information for sending you (i) offers based on your previous orders and your interests, (ii) payment reminder notices, (iii) travel vouchers and (iv) updates on the travel sector through our newsletters. In the event, you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive.
2. How we use personal data
We use personal information to provide the services that you request. To the extent we use your information including personal information to market our services to you, we will provide you the ability to opt-out of such uses.
We may use your personal information for the following purposes, including but not limited to: (i) resolve disputes; (ii) troubleshoot problems; (iii) promote a safe service; (iv) collect fees owed to us; (v) cater to consumer interests while providing our services, (vi) inform you about online and offline offers, products, services, and updates; (vii) customize your experience; (viii) detect and protect us against error, fraud and other criminal activity; (ix) enforce our terms and conditions; (x) conduct research and analysis for improvising customer experience; (xi) to conduct periodical audit; (xii) contact you to send important information or notices etc. and as otherwise described to you at the time of collection.
Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. FinderBridge frequently sponsors promotions to give its Users the opportunity to win great travel and travel related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements.
3. With whom we share your Personal Information
We may share the personal information, obtained from you, with our other corporate entities and affiliates to:
help detect and prevent identity theft,
fraud and other potentially illegal acts;
co-relate related or multiple accounts to prevent abuse of our services;
to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity.
Those entities and affiliates may not market to you as a result of such sharing of personal information by us, unless you explicitly opt-in. We may disclose personal information in the following circumstances:
if required to do so by law or by law enforcement offices for investigating any civil or criminal offences; or
if such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
to legal, financial or other professional advisors of FinderBridge, or
to enforce our terms of the Policy;
to respond to claims that an advertisement, posting or other content violates the rights of a third party; or
to protect the rights, property or personal safety of the users of our Website , or the general public.
We may share our data, including personally identifiable information about you, with our parent and/or subsidiaries or business partners that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience. To the extent that these entities have access to your information, they will treat it as protectively as they treat information they obtain from their other members. You should expect that we would share some or all of your information in order to continue to provide the service and the entity with which such information is being shared, will be required to follow this Policy with respect to your personal information.
4. How long we keep your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
We may retain certain information subsequent to the closing of your account, for example if it is necessary to fulfil our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.
6. How we protect your personal data
FinderBridge takes the protection of your Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.
7. Notification of Modifications and Changes to the Policy
We reserve the right to change the terms of the Policy from time to time, as seem fit, without any intimation to you, and your continued use of the Website will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the terms of the Policy, you may terminate your use of our services immediately.
8. Security Precautions
Our Website have stringent security measures in place to protect the loss,misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
9. Choice to Opt-Out
If you so desire, you may opt-out of receiving non-essential (promotional, marketing- related) communications from us on behalf of our partners, and from us, in general, after setting up an account. You may also contact us, at contact@ FinderBridge.com, to unsubscribe to our newsletters, publications or any other material.
Further, please note that all information, including personal information provided by you is voluntary in nature. You may, at any time, withdraw your consent, in accordance with this Policy. However, in the event you withdraw consent to provide information, including personal information, you agree that you will no longer be permitted to use our services.
You further acknowledge that we may provide you certain information (apart from information available on the Website , which is under public domain) which is designated confidential by us. You agree that you shall not disclose such confidential information without our prior written consent. Further, your information shall be regarded as confidential and therefore, will not be divulged to any third party, unless if legally required to do so to the appropriate authorities or otherwise permitted in terms of this Policy.
As a user of the Website , you understand and agree that you assume all responsibility and risk for your use of the Website the internet generally, and the documents you post or access and for your conduct on and off the Website . Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.